Preparing for the treatment and home care instructions

We recommend you familiarise yourself carefully with the instructions on how to prepare for the treatment well in advance. Preparing for the treatment helps ensure success and the desired end result.

Proper home care is important in all beauty care, and in fact, you should always follow the home care instructions to ensure that the effects of the treatment will continue after the visit to the salon.

Preparing for the treatment and home care instructions

We recommend you familiarise yourself carefully with the instructions on how to prepare for the treatment well in advance. Preparing for the treatment helps ensure success and the desired end result.

Proper home care is important in all beauty care, and in fact, you should always follow the home care instructions to ensure that the effects of the treatment will continue after the visit to the salon.

Please read the preparation instructions below carefully well before your appointment. Some of the treatments require advance preparation to ensure the best possible result. Please also follow the home care instructions we have gathered here just for you.

Our pricing is based not only on the service to be performed, but also on the time reserved for it, the room reserved for it, and the professional reserved for it.

Appointment, eg 60 min, means the total time allotted for the visit. The salon professional then has at most this amount of time available to complete the service.

For example, the 60 min time allotted to the customer includes arrival at the salon, undressing, dressing, cash operations and possible booking of a new appointment. Please note that the reserved treatment time always includes all the above functions. Thus, in the “60 min massage” treatment, the time spent on the massage itself is never a full 60 minutes.

A cosmetologist only treats healthy skin; if the skin is not healthy, it must be treated by a doctor. This has always been the first thing taught at cosmetology schools without exceptions. A cosmetologist can cleanse, treat and moisturise skin, but a cosmetologist cannot heal skin that is not healthy.

A cosmetologist is not a doctor
Skin suffering from acne or other impurities can be cleansed and moisturised with cosmetology treatments with the overall aim of improving the condition of the skin. In contrast, a beauty salon cannot cure acne, rosacea or other skin diseases, meaning that cosmetology treatments cannot remove the illness from the skin. A cosmetologist does not cure illnesses; you must always see a doctor for that. Skin problems are often so complex that it is difficult for even dermatologists to make a certain diagnosis and find the right medications for obscure skin issues. Therefore, there is no reason to expect a cosmetologist to be able to cure something when not even medicine has a definite solution.

A cosmetologist is not a magician
You always need to keep your expectations realistic when it comes to the results of a cosmetology treatment. Dry feet with severe cracks and calluses or a face with hyperpigmentation and liver spots always require several treatment sessions and regular home care, and even then, we can only promise to have a positive effect on the condition of the skin at best. It is unrealistic and unreasonable to expect a cosmetologist to do a magic trick, using a single treatment to turn the skin smooth, unwrinkled, free from impurities and generally flawless. If your expectations are too high, the only thing certain is that you will be sad and disappointed with the treatment.

Skin care is a marathon, not a sprint
Skin care requires long-term regular daily measures and commitment to home care with the right products. After all, you also need to brush your teeth twice a day, every day. If you only go to the dentist once a year, that will not keep your teeth healthy.

All hair and beauty treatments done at Beauty Center Fenix are done based on the customer’s personal order, with the customer’s permission and at the customer’s own risk.

We use safe professional products
As trained hair and beauty professionals, we carry out all work using professional products that are as safe as possible, trusting the information provided by the customer on allergies, sensitivities, and any other products, substances or treatments that may have previously caused a reaction.

All cosmetics are chemicals
All products we use are cosmetics, i.e. chemicals, and all chemicals that come in contact with the skin may cause a sensitivity or allergic reaction in humans. All chemicals are foreign substances to the human body, and each body reacts to them in a different way. In the event of an allergic reaction, depending on the symptoms, you must seek medical care or in milder cases, at least consult the staff of a pharmacy concerning allergy medication.

You can become allergic to anything
People may be allergic to anything and everything. Allergenic or sensitising chemicals may include cosmetics intended for use on the skin (cleansers, creams, serums), laundry detergents, cosmetics intended for use on the hair (washing, conditioning and styling products) oral hygiene products, makeup, perfumes, etc. If you have become sensitised to one substance, you have become sensitised to a thousand others. An allergenic substance always refers to a raw ingredient contained by the product, not the product itself. This means that all products that contain the allergenic raw ingredient will cause an allergic reaction.

You cannot tell in advance if someone has an allergy
You cannot tell if someone has an allergy or a sensitivity by looking, and you cannot predict an allergic reaction. If you have an allergic reaction, this is not the fault of the work done or the person who did the work. The cause of an allergy is a raw ingredient in one of the products used in the work that is not suitable for the customer’s skin. It is not possible to know or predict this in advance, which also makes it impossible to prevent. In allergies, the body has an inappropriate immunological or rejection reaction against a substance in the environment. Hair and beauty professionals cannot be held responsible for them.

Everything carries a risk of becoming allergic
All chemicals carry the risk of an allergic reaction, and as a customer, you are aware of taking this risk. For the reasons listed above, an allergic reaction does not give you the right to cancel the sale.

Preparation

  • You should leave your hair unwashed before you come for a hair colour. The sebum in the scalp protects it from the dyes applied to it.
  • We only offer hair colour to customers who are 16 years or older, not younger.

Home care

  • To maintain the cool tone of blonde hair, a silver shampoo and conditioner intended for the purpose must always be used in home care. Without these products, the cool blonde shade will disappear, and the hair colour will change from cool to warm, usually yellowish.
  • Maintenance treatment of cool blonde hair with the appropriate products must be started immediately after the colouring. The hair must not be allowed to turn yellow, because once the cool blonde shade has been lost, restoring it with just home care products is practically impossible.

Home dyes
If you have used home dyes, be honest and tell your hairstylist about it before your colour treatment starts. Home dyes can often prevent professional hair colour from working, which means that in the worst case, your colour treatment will not have any results and you waste both time and money on a treatment that has no effect. A hairstylist will always notice that home dyes have been used, at the latest when professional dyes have had no effect on the hair after the application period. Hair that has been dyed at home can be successfully coloured at a salon, but the hairstylist must always know in advance about the home dye used. In that case, the hairstylist can choose the right colour and method to ensure the best possible result.

Pregnancy and breastfeeding
Dyeing hair during pregnancy and breastfeeding is not prohibited. However, it is good to know that the success and permanence of any kind of chemical treatment such as a colour or perm during pregnancy and breastfeeding depends very much on the individual. The success and permanence of a colour or perm varies a lot. During pregnancy and breastfeeding, you may get the best or the worst perm of your life. You may get the perfect colour, or none of it may stick to your hair. Pregnancy and breastfeeding change women’s hormonal activity so much that we unfortunately cannot give any guarantees for the success of chemical treatment of hair. You should know that in these cases, the failure of a chemical treatment is not grounds for cancellation of the sale.

Allergies
You can become allergic to hair dyes, just like any other kinds of cosmetics. If you have previously had an allergic reaction to a hair dye, it is recommended you never attempt to dye your hair, lashes or eyebrows with a permanent colour ever again.

A piercing hole is a small wound. Therefore, it is important to treat it properly during the whole healing period to ensure that the hole will not become infected. By following the home care instructions, you can minimise the risk of infection.

Piercing the ears of children/babies
For small children, we recommend applying Emla local anaesthetic cream, available from pharmacies, on the earlobes at least one hour before the piercing. This ensures that the earlobe is suitably numb, and the child or baby will probably not even notice that the piercing is done.

Parents’ role in children’s/babies’ ear piercing
Parents should discuss ear piercings and any anxiety or fear the child may feel with the child at home in advance. We do piercings, but we cannot and will not force the child. It is the parents’ job to talk about the issues related to ear piercing at home in advance so that at the salon, the child is sure and willing to get an ear piercing.

You should also know that because our earrings come in sterile individual packages, we must always charge full price for the earrings if the child refuses the piercing after the package has been opened.

Piercing earrings coming loose and getting lost
Just like any other earring, the piercing earring can also come loose and fall out. Dressing, undressing, hobbies and games in particular may result in the piercing earring being torn off. If a piercing earring falls out or is lost, you can purchase a new one from us for €9. The ear-piercing service does not include a guarantee of new earrings to replace lost ones.

Home care

  • Do not touch your ears with dirty hands. Do not roll the earrings around.
  • Clean the newly pierced ears carefully on both sides twice a day. Do not remove the earrings during cleaning. When washing, use a liquid soap and rinse well with plenty of water. Dry the area with a tissue or cotton bud.
  • Make sure that the pierced area is always kept clean, dry and aired.
  • Protect the ears when applying hairspray, perfume, makeup, hair dye etc.
  • Be especially careful when putting clothes on or taking them off over your head to ensure that the earrings do not get caught in the clothing
  • Avoid swimming in a pool, lake or sea for as long as possible after the piercing. Also avoid putting your head under water. When you come out of the water, clean your earlobes with water and liquid soap.
  • After approximately six weeks, you can replace the piercing earrings with new earrings. How to remove the piercing earrings: wash your hands and earlobes carefully. Hold the front of the earring with one hand. Grip the back of the earring on the other hand and twist it back and forth until it loosens and comes off. Remove the earring carefully and replace it with a clean new earring.
  • It will take roughly a year for the holes to fully heal. Therefore, you should pay attention to the following:
    • Always wear earrings. If you do not wear them, the holes can shrink and/or close up completely.
    • Be especially careful when changing earrings. The skin that will have grown around the holes will still be very thin and can tear easily. This may cause an infection. Therefore, you should always be careful to wash your hands and the earrings before changing earrings and make sure that the area around the holes is kept clean, dry and aired. If you use earrings with a butterfly back, do not press them tightly against the earlobe.
    • The risk of contact allergy is the highest during the first year. This means that it is especially important to wear safe earrings during the first year. We recommend Blomdahl’s skin-friendly titanium earrings.

IMPORTANT!
Redness and/or swelling and/or pain and/or itching are signs of a potential infection. In that case, remove the earring and clean/disinfect the earlobe. If the earlobe does not feel better on the following day, contact your doctor.

With facials, you should keep in mind that lines, wrinkles, impurities, scars, liver spots and other imperfections and unevenness of the skin do not appear overnight. This means they cannot be erased in the blink of an eye either, if ever.

Preparation

  • If possible, come for your facial appointment without makeup. If you are wearing makeup, that is fine too. In that case, however, a part of the facial appointment will simply be spent on makeup removal.

Lines, wrinkles, sun and SPF
Lines and wrinkles are a part of the ageing process. You can try to slow down their appearance, but you cannot prevent it. The most important thing about signs of ageing is preventing their appearance, and regular skin care using good products will help with this. If you have always chosen to enjoy feeling the sun on your skin without the appropriate protection factors, your skin will quickly and surely show light-induced ageing. The sun can also easily cause different pigmentation issues such as hyperpigmentation, commonly known as liver spots. Cosmetologists cannot correct these issues once they have occurred. The sun is the number one cause of skin ageing, and the effects of the sun on the skin cannot be reversed by facials.

The purpose of skin
The purpose of skin is to secrete lubricating sebum, ensuring that it is supple and water-repellent. The skin secretes sebum constantly, and no matter how much you care for and cleanse the skin, the pores always contain some sebum. The sebum protects the skin, which in turn protects your whole system. Sebaceous and sweat glands also remove waste products from your skin. No facial or cleansing can remove all sebum or all blackheads from the skin. The face has hundreds of thousands of pores. It is not possible to empty them 100% during a single facial. This means that the success of the treatment cannot be measured on whether there is sebum or blackheads still visible in a magnifying mirror after a facial. The answer will always be yes.

A facial is not a magical cure
A facial is not a miracle cure to magically erase the signs of the life you have lived from your skin or stop normal skin functions in the name of cleansing. For the reasons listed above, lines or blackheads on the skin after a facial do not give you the right to a refund or cancellation of sale.

When coming for your chemical peel, please keep in mind that…

  • The treatment may cause (visible or invisible) peeling of the surface layer of the skin.
  • The skin care you do after the treatment affects the end result.
  • It is important that you use the specific products recommended to you by the cosmetologist.
  • We cannot guarantee the results of the treatment or give accurate estimates on discomfort or how long the skin will feel.
  • During the treatment, you may feel temporary prickling or burning on your skin. This will pass in just a few minutes.
  • During the next couple of hours, your skin may start to feel a little tight; this feeling may last for several days.
  • For most customers, the skin begins to peel within 48 hours.
  • It is impossible to tell in advance how much the skin will peel.
  • The peeling process usually lasts for 5–7 days.
  • Depending on the peeling treatment used and your skin type, the following reactions are possible:
    • Extended redness, irritation and peeling of the skin
    • Dryness and sensitivity
    • In some rare cases, strong allergic reactions.

What kind of skin reactions are normal after a chemical peel?

  • the skin may be tender to the touch
  • the skin may become red
  • the skin may become brown
  • the skin may sting/tingle/prickle/itch
  • the skin may peel even heavily
  • the skin may become swollen
  • even water may sting on the skin
  • care products may sting on the skin

What things I can or cannot do after a chemical peel?

  • only use skin care products intended for the purpose
  • protect yourself from the sun (4–8 weeks, SPF 50+)
  • do not go to the solarium (for 4–8 weeks)
  • do not go to the sauna, steam sauna or swimming pool
  • do not remove the peeling skin mechanically (exfoliating, tearing flakes off)
  • do not use active cosmetic substances
  • do not do intensive exercise or sports – microscopic blisters will form under the dry skin
  • do not remove hair from the treated area
  • do not have any cosmetic treatments done

Even though HydraFacial™ is not actually a chemical peel, chemical peeling agents, AHA and BHA, are used in the HydraFacial™ treatment. Usually, the skin does not react to the amount of acid in HydraFacial, but it is possible that in extremely rare cases, very sensitive skin may be tender to the touch, show redness, become brownish on the surface, sting/tingle/prickle/itch, peel even heavily or become swollen, and care products may sting on the skin. However, these symptoms are temporary, and you do not need to worry. Carefully moisturising the skin will make the symptoms disappear in a few days.

Home care

  • Because the HydraFacial treatment uses fruit acids, you must avoid direct sunlight after the treatment and use a sunscreen of at least SPF 30, but preferably SPF 50. The best result is achieved with regular HydraFacial treatments and by actively using home facial care products that suit your skin type.

Preparation

  • If possible, come for your pedicure without nail polish.
  • Please tell the cosmetologist responsible for your treatment if you suffer from diabetes, circulatory problems in your feet, varicose veins or severe changes in the skin or nails.

Home care
A pedicure by a cosmetologist is an aesthetic treatment that softens and removes calluses and creates a foundation for easier foot care at home. Removing the thick, dry keratinised layer makes it easier for the skin to absorb foot creams, which keeps the feet soft and the skin moisturised longer. The cosmetologist always finishes the treatment by applying very thick moisturising cream intended specifically for the skin of the feet. It is unfortunately impossible for any treatment to moisturise the skin of the feet permanently. This is why feet should be treated daily with a foot cream, if you want to always keep the skin soft. Cuticle oil or cream should be applied to cuticles.

A pedicure is just like any other treatment – it is not a magic trick that miraculously gives you new feet in a one-hour treatment. Badly calloused, dry or cracked feet with corns will not become better in one or two sessions; instead, foot care is a long-term process that may require several pedicure appointments and, at the very minimum, regular home care.

The skin of the feet always needs regular home care if you want to keep them soft and moisturised. A pedicure is a first aid and a starting point; after the treatment, permanent results can only be achieved with daily maintenance.

On nail polish
Please note that Beauty Center Fenix is not responsible for the nail polish after you leave your pedicure. Wearing socks and shoes over fresh polish can ruin it easily.

Visit a professional nail technician every 3–5 weeks to maintain your gel polish. Even if your nails are still in good shape, they still need maintenance due to nail growth and to prevent problems. With regular maintenance, your gel polish will always look beautiful.

Home care

  • Do not tear or pick at your nails, cuticles or the gel polish.
  • Never use your nails as tools.
  • Be careful with buttons and switches: use a finger joint or other tool, such as a pen.
  • Wear protective gloves when your nails or hands are exposed to dirt or chemicals (e.g. doing housework).
  • Remember good hand hygiene: brush under your nails, use high-quality hand washing detergent, and disinfect the hands and nails as needed.
  • Do not file your nails. The tip of the nail has been sealed with polish to ensure that the gel polish stays on. Damaging the polish on the tip breaks the seal and makes it likely that the polish will come loose from the tip.
  • Use cuticle oil.

Visit a professional nail technician every 3–5 weeks to maintain your artificial nails. Even if your nails are still in good shape, they still need maintenance due to nail growth and to prevent problems. With regular maintenance, your artificial nails will always remain strong and elegant.

Home care

  • Do not tear or pick at your nails, cuticles or the nail mass
  • Never use your nails as tools
  • Be careful with buttons and switches: use a finger joint or other tool, such as a pen
  • Be careful at the gym when handling weights, carrying boxes or other objects, opening the car door, and using a seat belt or zips
  • Wear protective gloves when your nails or hands are exposed to dirt or chemicals (e.g. doing housework)
  • Remember good hand hygiene: brush under your nails, use high-quality hand washing detergent, and disinfect the hands and nails as needed
  • Avoid using nail polish and filing your nails unnecessarily
  • Use cuticle oil

Preparation

  • Let the hairs on your skin grow to a length of at least 5 mm.
  • Do not apply moisturiser on the area to be sugared for 24 hours.
  • Do not peel the skin on the area to be sugared for 24 hours.
  • Do not shave the area to be sugared for at least 14 days.

Home care

  • Avoid exercise and going to the sauna (sweating) for 12 hours. If your armpit hair has been removed, avoid using deodorant for 12 hours.
  • If your facial hair has been removed, avoid using makeup that would clog the pores for 12 hours.
  • Remember to avoid the sun (or solarium) on the same day and protect the skin from the sun on the following day.
  • Remember to moisturise and exfoliate your skin regularly; this helps you prevent ingrown hairs effectively.
  • Do not scratch or rub the skin after the treatment.
  • Avoid tight clothing that would cause rubbing immediately after treatment.
  •  

Preparation

  • Exfoliate the skin with an exfoliant the night before. Do not use an oil-based exfoliant. Oils may prevent the tanner from being absorbed by the skin.
  • Moisturise the skin well on the night before.
  • Do not moisturise the skin for a minimum of 4 hours before the spray tan. Moisturisers may prevent the tanner from being absorbed by the skin.
  • Exfoliate the skin in between each tanning session to ensure that the tan is always as even as possible.
  • Do any hair removal on legs, the bikini zone and armpits on the day before the spray tan (at least 6 hours earlier). Waxing/sugaring should be done at least 12 hours in advance.
  • Remove makeup and perfumes as well as deodorant before the treatment using an oil-free cleanser to achieve the best tanning result possible.
  • Wear dark, loose clothing. The tanner can be removed from most clothes, but in some cases the cosmetic tanner may result in stains in clothing that are impossible to remove. Do not wear wool, nylon or silk clothing for at least 8 hours after a spray tan, because the tanner may react to these materials and stain them.

Home care

  • The colour will start to develop immediately, and it will be “finished” after approximately 8 hours.
  • Avoid showering, swimming or sweating for approximately 10 hours.
  • Avoid touching/massaging the skin unnecessarily during the tan development period.
  • After a shower, pat the skin dry with a towel; do not wipe or scrub. This allows your tan to remain even and beautiful for longer.
  • We recommend you use a self-tanning cream/spray/foam on your skin after a spray tan, because it will help your tan last longer. Simply moisturising your skin with a normal moisturiser will also extend the life of your tan.
  • Wear dark, loose clothing. The tanner can be removed from most clothes, but in some cases the cosmetic tanner may result in stains in clothing that are impossible to remove. Do not wear wool, nylon or silk clothing for at least 8 hours after a spray tan, because the tanner may react to these materials and stain them.

Please keep in mind that just like tanning under the sun, the end result of a spray tan is also affected by how easily your skin tans, the skin pH and the skin type. Therefore, you should not compare your tan to other people. Every person’s tan is always unique.

Good to know about eyelash extensions
Classic eyelash extensions and volume lashes must always be attached to clean natural eyelashes. Washing the lashes approx. 2–3 h before the application of extensions/eyelash maintenance is recommended.

Just like different types of hair, natural lashes also behave in different ways when wet and while drying. If the customer’s lashes are naturally porous, wetting them right before maintenance will not do any harm. Natural lashes can be dried easily by patting them dry with a tissue, for example.

With other customers, natural lashes may take longer to dry after becoming wet. If natural lashes still contain large amounts of moisture when new lashes are being applied, the moisture inside the eyelash will prevent the adhesive from being fully absorbed by the natural lashes. In that case, there is a risk of the adhesive only adhering superficially to the eyelash.

A superficial adhesive bond will break prematurely, and as a result, eyelash extensions will also fall off too soon.

It is difficult even for a professional to tell just by looking whether wetting the lashes right before maintenance will damage their durability. Therefore, the general instructions for customers are to wash the lashes carefully approximately 2–3 hours before the application of extensions. Extensions can only be applied to clean lashes, because dirt is even worse than getting the lashes wet before maintenance.

Preeparation

  • When getting lash extensions, please make sure that you are not wearing mascara and your lashes are clean and dry. Cleaning lashes harshly with a makeup remover or even with just water right before applying the extensions may affect the bond strength of eyelash adhesive considerably, which means that the extensions may not stay in place nearly as well as when applied to dry, clean lashes.
  • At least 2 hours must have passed after the last time the eyes were wet.
  • If eye makeup is only removed at the same time with maintenance, this is likely to have a negative impact on how long the fibres stay in place.
  • We only offer eyelash extensions to customers who are 16 years or older, not younger.

On allowing eyelash extensions to get wet
Your eyelash technician uses an eyelash adhesive dryer and gives your lashes a light moisturising spray after they have been attached. The moisture cures the eyelash adhesive extremely rapidly, which means that it is no longer necessary to avoid getting the lashes wet for a certain period after the treatment.

Note that the technician only uses a tiny amount of moisture to cure the bond. If the lashes get wet with plenty of water immediately after they have been applied without first hardening the adhesive with eyelash adhesive dryer, the adhesive will “shock cure” too quickly. If large amounts of water are used, the natural lashes will also absorb the water before the adhesive has been optimally absorbed by the natural lashes. This may again lead to the eyelash extensions falling off too soon.

What to avoid for 24 hours after eyelash extensions:

  • Wetting, showering, washing the eyes (to allow the adhesive to cure properly)
  • Spray tan
  • Applying creams on the skin around the eyes
  • Touching the lashes
  • Mascara and eye makeup
  • Sauna and hot steam
  • Swimming and sweaty exercise
  • Contact lenses
  • Crying
  • Sleeping on your stomach: this could cause the lashes to turn in the wrong direction as they dry
  • What to avoid for 48 hours after eyelash extensions
  • Hpot steam
  • Sauna
  • Swimming
  • Solarium
  • Never use these with eyelash extensions
  • Eyelash curlers
  • Oil-based products, oil-based eye makeup removers: never

Washing eyelash extensions
Impurities from the skin and the environment accumulate on eyelashes and their roots. People with eyelash extensions may try to make the extensions last longer by not getting them wet. In reality, not washing the lashes shortens their life and in the worst case, it may even expose you to inflammations.

If the lashes are not washed carefully every day, the dirt accumulated in the root of the lashes prevents the natural lashes from absorbing eyelash adhesive, which reduces the life of eyelash extensions. The dirt on the roots of the lashes contains bacteria that may expose you to issues such as an unpleasant eyelid infection called blepharitis.

We still frequently encounter the idea that you should not clean or wet eyelash extensions or volume lashes. This is false, and cleaning the lashes carefully with water and a cleanser should absolutely be a part of the daily routine of everyone with eyelash extensions.

Make sure that you never use oil-based products to clean your eyelash extensions.

How to clean your eyelash extensions

  • Wet your hands and face with plenty of water.
  • Apply a small amount of cleaning gel, the size of a hazelnut, on your palm.
  • Rub your hands together to create foam.
  • The gel forms an effective cleaning foam with water.
  • Use the foam to clean your lashes and remove makeup from your whole facial area.
  • Rinse your face.
  • Lightly pat your face and lashes dry.
  • Brush the lashes, if needed.

You can get more information on how to clean your lashes from your personal eyelash technician.

Terms and conditions of guarantee for eyelash extensions

  • Our lashes have a guarantee period of one week (7 days).
  • The guarantee does not apply to lashes that have been used or treated incorrectly, or if the 24 h drying time has not been observed.
  • Claims for a refund must be made immediately or no longer than 7 days after the lashes were applied. After this, the guarantee is no longer valid.

To retain the validity of the guarantee, please make sure that:

  • Your lashes are dry and clean when you arrive for eyelash extensions
  • You do not allow your lashes to get wet for 2 h before you arrive.
  • You care for your lashes in accordance with the care instructions.
  • You clean your lashes regularly
  • You brush your lashes every day.
  • You use a cleanser intended for eyelash extensions.
  • You only use oil-free skin care products.
  • You do not apply any medicinal drops or creams in or on your eyes or eyelids.
  • The length and weight of eyelash extensions has been selected to match the condition of your own lashes. If you have chosen lashes that are too long or heavy despite the recommendations of the technician, the guarantee does not cover lash repairs.
  • You do not travel to warm countries on a beach holiday
  • If your eyes watered a lot while the eyelashes were applied for reasons not due to the technician, the terms and conditions of the guarantee will be reviewed on a case-by-case basis.
  • Repairs due to no other reason than lack of durability are free of charge for only one time per application.
  • The guarantee only covers your extensions if they are treated correctly.

Preparation
Make sure that you have not used oil-based products on your lashes for 4–8 weeks before the lash lift. Using oil-based products – castor or coconut oil in particular – on lashes will very likely saturate them with oil, leaving an impenetrable film on the lashes. This means that the active ingredients of the treatment cannot penetrate the lashes through the layer of oil, which may have a significant impact on the end result.

We cannot do a lash lift if

  • you are pregnant or breastfeeding
  • you are under 16 years old
  • you are allergic to one of the ingredients of the products
  • you have alopecia
  • you have an eye infection
  • you are currently receiving radiation therapy or cytostatic treatments
  • you have trichotillomania

 Preparation

  • Come for your lash lift treatment without mascara, if possible.
  • Remove contact lenses.

Home care

  • Do not wet your lashes for 48 hours after the treatment, because moisture may dry out the chemically treated lashes.
  • Do not wear mascara for the following 48 hours.
  • Moisturise your lashes 1–2 per day with Yumi™ Lashes moisturising and nourishing colourless conditioning mascara. Your lashes will stay more beautiful and vital and keep their lovely curl for longer when you moisturise them every day.
  • Brush your lashes every morning and evening to keep them clean and at their best.
  • You can repeat the Yumi™ Lashes lash lift after approximately 8 weeks.

Like any chemically treated hairs, such as permed hair, lashes also require care after a lash lift. Care is easy: simply brushing the lashes into place every day is enough. We also very strongly recommend purchasing a home care product intended for this purpose. The only way to ensure the appropriate treatment of the hairs, as well as the permanence of the treatment result, is by using a moisturising and nourishing home care product to care for the chemically treated hair. The keratin mascara is very long-lasting, colourless and suitable for conditioning both lashes and brows.

Preparation
Make sure that you have not used oil-based products on your brows for 4–8 weeks before the brow lamination. Using oil-based products – castor or coconut oil in particular – on the brows will very likely saturate them with oil, leaving an impenetrable film on the brows. This means that the active ingredients of the treatment cannot penetrate the brows through the layer of oil, which may have a significant impact on the end result.  

We cannot do a brow lamination if

  • you are pregnant or breastfeeding
  • you are under 16 years old
  • you are allergic to one of the ingredients of the products
  • you have alopecia
  • you have an eye infection
  • you are currently receiving radiation therapy or cytostatic treatments
  • you have trichotillomania

Home care
Like any chemically treated hairs, such as permed hair or lashes after a lash lift, brows also require care after a brow lift. Care is easy: simply brushing the brows into place every day is enough. We also very strongly recommend purchasing a home care product intended for this purpose. The only way to ensure the appropriate treatment of the hairs, as well as the permanence of the treatment result, is by using a moisturising and nourishing home care product to care for the chemically treated hair. The keratin mascara is very long-lasting, colourless and suitable for conditioning both lashes and brows.